Terms and Conditions

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Terms and Conditions

 Effective Date: 02/15/2026

Website: lasvegaswallcoverings.com

Business Name: A Cut Above Pros Wall Covering, LLC

Location: Las Vegas, Nevada

Contact: Ericp@acutaboveprowallcovering.com | (702) 350-2010

1. Acceptance of Terms

By accessing or using this website, including any contact forms, quote request forms, scheduling features, or chat tools, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

You must be at least 18 years old to use this website or the chat feature.

2. About Our Services

A Cut Above Pros Wall Covering, LLC provides wallpaper and wallcovering-related services, which may include:

  • wallpaper installation

  • wallcovering removal

  • surface preparation

  • residential services

  • commercial services

  • mural installation

  • repairs

  • consultations

 

Services are offered in Las Vegas, Nevada, and surrounding areas.

3. Website Information Only

The content on this website is provided for general informational purposes only. We try to keep information accurate and current, but we do not guarantee that all website content is complete, current, or error-free.

4. AI Chat Assistant

This website may include an AI-powered chat assistant. By using the chat, you understand and agree that:

  • chat responses are for general informational purposes only

  • chat responses are not legal, design, construction, or professional advice

  • chat responses are not binding quotes, offers, warranties, or contracts

  • ballpark pricing shared in chat is only an estimate

  • any project scope, timeline, or price must be confirmed directly by A Cut Above Pros Wall Covering, LLC

  • chat transcripts may be saved for customer service, quality control, training, and business record purposes

 

The AI chat may answer general questions, provide rough estimates, schedule visits, and collect lead information, but final decisions and service commitments are made only by the business.

5. Quotes and Estimates

All estimates are free unless otherwise stated.

Any estimate, price range, or ballpark figure provided through the website or chat is non-binding and subject to change. Quotes are binding only when provided in writing by A Cut Above Pros Wall Covering, LLC.

Final pricing may depend on factors including:

  • site inspection

  • wall condition

  • measurements

  • material selection

  • required preparation

  • accessibility

  • moisture, mold, or surface damage

  • unforeseen jobsite conditions

  • product defects or inconsistencies

 

6. Booking and Scheduling

Customers may request appointments through the website or chat, but availability is not guaranteed until confirmed by the business.

Project dates, installation times, and service timelines are estimates only and are not guaranteed until confirmed.

7. Cancellations and Rescheduling

Customers must provide at least 24 hours’ notice to cancel or reschedule an appointment.

If a customer is not ready on the scheduled installation date, the customer will have up to 48 hours from the cancellation time or scheduled arrival time to reschedule, subject to availability.

If special-order wallpaper or materials were purchased specifically for the customer and are not normally kept in stock, related amounts may be non-refundable.

8. Customer Responsibilities

Customers agree to provide accurate and complete information, including contact information, project details, measurements, and site access information.

Wallpaper or materials may be supplied by either the customer or the business, depending on the project arrangement.

If the customer provides wallpaper or materials:

  • the customer is responsible for ordering the correct quantity

  • the customer is responsible for verifying measurements

  • the business is not responsible for manufacturer defects, dye lot variations, printing issues, shading differences, shipping damage, or other product-related defects unless caused directly by the business

 

Delays or changes may occur due to wall damage, mold, moisture, uneven surfaces, defective wallpaper, or other site/material issues.

9. Payments

Payments are processed through Stripe or other approved payment methods.

Unless otherwise agreed in writing, payment is due upon completion of the job.

No late fees apply unless separately agreed in writing.

10. Refund Policy

Refund requests must be made within 15 days of service completion.

Refunds, if any, are issued at the sole discretion of A Cut Above Pros Wall Covering, LLC after review of the project, scope of work, and any claimed issue.

Amounts paid for special-order materials, custom products, or non-stock items may be non-refundable.

11. Workmanship Warranty

A Cut Above Pros Wall Covering, LLC offers a 6-month workmanship warranty from the date of completed installation.

This warranty applies only to installation workmanship performed by the business and does not cover:

  • manufacturer or product defects

  • wallpaper failure caused by defective materials

  • damage caused by moisture, leaks, mold, humidity, building movement, wall failure, abuse, cleaning methods, or third-party work

  • fading, color shifts, texture variations, or appearance differences

  • customer-supplied measurement errors or material shortages

 

Any warranty claim must be submitted within the warranty period.

12. Limitation of Liability

To the fullest extent permitted by law, A Cut Above Pros Wall Covering, LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • use of this website

  • use of the chat assistant

  • delays in scheduling or service

  • pre-existing wall conditions

  • customer-supplied materials

  • manufacturer defects

  • color, texture, pattern, or sample variations

  • inaccurate measurements supplied by the customer

 

Our total liability for any claim related to services or website use will not exceed the amount actually paid by the customer for the specific service giving rise to the claim.

13. Intellectual Property

All website content, including text, graphics, branding, logos, photos, design, layout, and other materials, is owned by or licensed to A Cut Above Pros Wall Covering, LLC and may not be copied, reproduced, distributed, republished, or used without prior written permission.

14. Prohibited Use

You agree not to use the website or chat feature to:

  • submit false or misleading information

  • harass, abuse, threaten, or impersonate others

  • transmit spam or malicious code

  • interfere with site functionality

  • violate any law or regulation

  • misuse the chat system for non-business purposes

 

We reserve the right to restrict or terminate access to the website or chat for misuse.

15. Marketing Communications

By submitting your contact information through the website, forms, or chat, you consent to being contacted by A Cut Above Pros Wall Covering, LLC by phone, email, and text message regarding your inquiry, scheduling, services, follow-up, and related marketing, subject to applicable law and your opt-out rights.

Consent to receive marketing text messages is not a condition of purchase.

16. Third-Party Services

This website may use third-party providers for hosting, analytics, payment processing, chat functionality, scheduling, and communications. We are not responsible for the independent policies or practices of third-party services.

17. Mediation and Dispute Resolution

Any dispute arising out of or relating to these Terms, the website, or services provided by A Cut Above Pros Wall Covering, LLC shall first be submitted to good-faith mediation.

Any mediation shall take place in Clark County, Nevada, unless the parties agree otherwise in writing.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Nevada, without regard to conflict of law rules. Subject to the mediation requirement above, any permitted legal proceeding shall be brought in Clark County, Nevada.

19. Changes to These Terms

We may update these Terms at any time without prior notice. Changes become effective when posted on this website. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

20. Contact Information

If you have questions about these Terms, contact:

A Cut Above Pros Wall Covering, LLC

Las Vegas, Nevada

Ericp@acutaboveprowallcovering.com

(702) 350-2010